Frequently Asked Questions
What file formats do I get? ▼
All sound files are encrypted for FoxPro callers only.
Please know your caller and its requirements.
FoxPro Caller Compatibility:
How do I receive my sound files? ▼
Our system delivers your sounds instantly. Once your payment is processed, you can download your sound files either from your Order Summary or an automated email from BustinFur with download links. If you don't see the email within a few minutes, please check your Spam folder.
Can I download sounds directly to my phone? ▼
No, please download your sound files to your computer to avoid any problems arising when trying to load your sounds onto your caller.
How do I load these onto my FoxPro caller? ▼
To load new sounds, you will need a computer and a USB-C cable:
- Download the files to your computer.
- Connect your FoxPro caller to your PC via USB-C.
- Use the FoxPro Sound Programming Utility to move files to the caller.
- Update your remote's "List" or "Category" once finished.
Need more help? Check out our dedicated setup guide.
View Full GuideWhy won't my caller play the files? ▼
Check the following:
Did I order the correct sound format for my caller?
Did I correctly load the sound files into my caller?
If not - check the tutorial page
Contact support@bustinfur.com for further assistance.